Delivery Policy


ADVANCE ORDERS, CUT-OFF TIME AND NOTIFICATIONS

We accept advance orders up to 1 day prior to your delivery date. Orders placed after 1:00 pm will be accepted for earliest delivery the following day. Please select your preferred delivery date and time on check-out. You will receive a text confirmation after placing your order. We may call or text you directly, if necessary. You will also be notified via text if your order has been dispatched for delivery.

AREA OF COVERAGE AND FEES

We may receive online orders any time of the day for delivery to Metro Manila
cities and Rizal up to a 30km distance from our restaurant. Delivery fees will be calculated on check-out, before proceeding to payment. Delivery fees may range from P100 to P350 depending on the distance of your location from TAYTAY, Rizal . NOTE: FOR ALL ORDERS OUTSIDE METRO MANILA AREAS, SINCE DINSTANCE MAY AFFECT THE QUALITY OF OUR READY TO DRINK SETS DUE TO LONGER DELIVERY TIME, WE HIGHLY RECOMMEND YOU TO ORDER THE DIY MILKTEA SET INSTEAD. SO YOU CAN STILL HAVE THE SAME QUALITY OF OUR FRESH BREWED MILKTEAS.
 
POSSIBILITY OF DELAYS



The delivery time slot for the next available hour does not take into account the distance of your delivery address. When selecting time slots, please note that peak hours, rainy weather, and holidays may affect delivery time due to volume of orders and heavier road traffic. We appreciate your understanding.


PAYMENT

Payment may be made online via credit card/debit card (Paymongo), bank transfer and G-cash (Dragonpay). Philippine banks are covered in the bank transfer (Dragonpay) option. In this case, your order is not confirmed until our staff directly contacts you and accepts your order.


We humbly ask for your patience and understanding as we work hard to fulfill each order safely and with care.